Terms & Conditions

Effective Date: 10 May 2025
Welcome to Mega Dukanam. Please read these Terms and Conditions carefully before using our website and services. By accessing or using our platform, you agree to be legally bound by these terms.

1. Overview

Mega Dukanam (“we,” “us,” or “our”) operates an online marketplace for digital products including eBooks, audio files, design templates, software, and other downloadable content. These Terms govern your use of our website, whether as a buyer, seller, or visitor.

2. Account Registration

• You must be at least 18 years old to create an account.
• You agree to provide accurate, current, and complete information.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts that violate our policies.

3. Purchases & Payments

• All prices are listed in INR (₹) or your selected currency.
• Payment methods include UPI, credit/debit cards, PayPal, net banking, and wallets.
• Upon successful payment, you will receive immediate access to download your product.
• All purchases are subject to our Refund Policy.

4. Digital Products

• Products are delivered in digital form only — no physical items will be shipped.
• Each product includes a usage license (see Section 8).
• You are responsible for ensuring compatibility with your device or software.

5. Prohibited Use

You agree not to:

• Redistribute, resell, or sublicense any product without permission.
• Use our platform to upload or share illegal, harmful, or infringing content.
• Attempt to hack, reverse-engineer, or exploit the website’s functionality.
• Circumvent or disable any security features of the site.

6. Seller Terms

If you are approved as a vendor:

• You must only upload original or properly licensed content.
• You agree to abide by our Seller Agreement.
• We reserve the right to review and approve all products before listing.
• Payouts are subject to commission structures and eligibility requirements.

7. Refunds & Disputes

• Refunds are provided under specific conditions as stated in our Refund Policy.
• Users must contact us within 7 days of purchase for refund eligibility.
• Chargebacks or disputes may result in account suspension.

8. Licensing & Usage Rights

• Each product is subject to the license type specified on its page.
• You may not use products in ways not permitted by the license (e.g. resell, share, modify beyond terms).
• Commercial use is only allowed if explicitly stated.

9. Intellectual Property

• All content on Mega Dukanam is protected by copyright and intellectual property laws.
• Unauthorized use of any product or platform content may result in legal action.
• We respond to valid DMCA Takedown Requests.

10. Privacy & Security

• We collect and store data in accordance with our Privacy Policy.
• Your payment details are encrypted and handled securely via trusted processors.

11. Termination

• We may suspend or terminate access to your account for any reason, especially in cases of policy violations.
• You may cancel your account at any time by contacting support.

12. Platform Updates & Changes

• We may update or modify these Terms at any time.
• Changes will be posted on this page with a new effective date.
• Continued use of the site after updates constitutes acceptance of the new terms.

13. Legal Disclaimer

• Mega Dukanam provides digital products “as-is” with no warranties.
• We are not liable for any loss of data, business interruption, or other damages resulting from use of the platform or downloads.
• We are not responsible for errors or inaccuracies in vendor-submitted content.

14. Contact Us

For questions about these Terms, please contact us:

📧 Email: legal@dukanam.ravulacharan.com
📬 Support Form: Contact Us